LEARNING EXPERIENCE DESIGN / INDEPENDENT PORTFOLIO SIMULATION
Camping World / Salesforce + HALO
Salesforce customer workflow and simulated insurance quoting
Inspired by professional experience. This is a fictional, independently developed learning simulation—not an internal employer system or historical client training artifact. No real customer, patient, or employee data.
LEARNING OBJECTIVE
Practice the workflow, not just the steps.
Practice moving through a customer workflow and a simplified, fictional quoting process.
DESIGN APPROACHInteractive, scenario-based decisions with feedback and progress markers, paired with a guided software-style walkthrough.