01 / INTERACTIVE LEARNING
Guided onboarding, in the workflow
Discover contextual help, guided tasks, and point-of-need support for a fictional new employee.
Digital adoption · Guided interactionLaunch Interactive Experience
Pax8 / WalkMe↗
Camping World / Salesforce + HALO↗
Netflix / OB1kanobe↗
The Christ Hospital / Epic↗
CareerCTRL AI↗ LEARNING EXPERIENCE DESIGN / PORTFOLIO
Learning by doing.
Designed for people.
I turn complex systems and processes into learning people can practice, apply, and return to when they need it. Explore software simulations, real-world decisions, and short video walkthroughs.
INTERACTIVE LEARNING / 01
Try it yourself.
Learn by doing.
05
Five approved, browser-based simulations. Open an interactive module or explore its video and design rationale together.
02 / INTERACTIVE LEARNING
From customer record to quote
Follow a fictional sales workflow, review customer details, and prepare a simulated insurance quote.
Software workflow · Guided decisionsLaunch Interactive Experience
03 / INTERACTIVE LEARNING
Support decisions under pressure
Respond to dropped calls, rising queues, and escalation decisions in a fictional IT support incident.
Branching scenario · OperationsLaunch Interactive Experience
04 / INTERACTIVE LEARNING
Accuracy at the point of registration
Work through fictional patient intake, identity checks, insurance verification, and corrective feedback.
Healthcare workflow · AccuracyLaunch Interactive Experience
05 / INTERACTIVE LEARNING
A clearer application journey
Explore résumé review, matching, checkpoints, and tracking using fictional job-seeker data.
Product knowledge · Guided navigationLaunch Interactive Experience
MULTIMEDIA TRAINING / 02
See it in action.
Follow the process.
05
Five approved companion MP4s, paired with the corresponding interactive modules. Use each player's playback controls.
COMPANION VIDEO 010:52
Pax8 / WalkMe
Discover contextual help, guided tasks, and point-of-need support for a fictional new employee.
English caption trackView paired case study ↗
COMPANION VIDEO 021:50
Camping World / Salesforce + HALO
Follow a fictional sales workflow, review customer details, and prepare a simulated insurance quote.
English caption trackView paired case study ↗
COMPANION VIDEO 030:58
Netflix / OB1kanobe
Respond to dropped calls, rising queues, and escalation decisions in a fictional IT support incident.
COMPANION VIDEO 040:59
The Christ Hospital / Epic
Work through fictional patient intake, identity checks, insurance verification, and corrective feedback.
English caption trackView paired case study ↗
COMPANION VIDEO 050:59
CareerCTRL AI
Explore résumé review, matching, checkpoints, and tracking using fictional job-seeker data.
English caption trackView paired case study ↗
MY LEARNING DESIGN APPROACH01 — 04
01
UnderstandFind the task and the friction.
✳02
DesignChoose meaningful practice.
↗03
BuildMake the interaction work.
⌘04
RefineTest, listen and improve.
✓◈ Strategy meets hands-on craft.
CONTEXT & CREDIBILITY
Real experience.
Original demonstrations.
My client case studies describe the work I did on enterprise implementations, eLearning, and adoption. These ten examples demonstrate my current build capabilities using fictional data and independently designed interfaces.
Explore my professional work ↗